Themesrocket's

Refund Policy

We believe in all our products and stand by their quality and performance. However, things might not work in the same way for everyone. Therefore, if you come across an issue that cannot be resolved, or feel that our product isn’t working as expected, you can contact us for a refund within 14 days after purchase. We’ll be happy to refund the entire amount.

  1. We will process your refund as soon as possible. In some cases, we might even offer to resolve an issue for you.
  2. No refunds will be processed after 14 days post purchase. If you are not happy, apply for a refund within 14 days after purchase.
  3. Refund periods are based on the first purchase date. If you have purchased and requested a refund in the past, the 14 days are from the first purchase, not the repurchase date.
  4. By requesting and receiving a refund, you relinquish all ownership of your license and agree to cease the use of the product immediately.
  5. We reserve the rights to reject a refund request if deemed necessary.
  6. You can submit a refund request by opening a support ticket.
  7. The refunds do not apply on renewal payments. We will send a renewal notification email 2 weeks prior to your renewal date, so you can use this opportunity to cancel your subscription before the renewal payment is automatically processed if you plan to use our services only once.

WARRANTY

Our products are provided to you as-is, and without any warranty for its quality. We shall never be liable for any damage or flaw in the product.

PRODUCT DELIVERY

After your payment has been processed successfully, you will receive an email with your order details and other purchase information. Your license key will be made available in your account area along with your downloads. You can download the product by logging into the account created for you when purchasing the plugin and clicking on the appropriate link.

Should you not receive an email containing your information, you can take a look at the purchase history in your account on our store.
Access to re-download purchased files will be granted as long as your license key is valid. If a license key expires, download access to the associated files will be discontinued until such time as the license key is renewed.